Responsible Gaming at cbje
Entertainment should never become a problem — cbje is always here to ensure a safe and enjoyable playing environment.
Our Commitment
cbje believes that online gaming is an enjoyable form of entertainment — as long as it stays within control. We want every one of our users to play with awareness and safety. This page will give you the tools and information you need to keep your gaming experience safe.
Gaming only becomes a problem when someone goes beyond their set budget, is determined to recover lost money, or loses focus on family and work. cbje has a number of practical tools and guidelines to help you avoid this situation.
Please remember — cbje is for those aged 21 and above only. If you are under 21, please refrain from using this platform.
Key Tools for Safe Play
Deposit Limit
You can set a maximum limit on your daily, weekly, or monthly deposits. Once that limit is set, it can only be increased after a 48-hour cooling-off period. This is a simple way to keep your budget protected.
Time-Out Feature
If you feel you need a short break, temporarily suspend your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in, making it easier to give yourself the rest you need.
Self-Exclusion
Choose self-exclusion for a long-term break. Once activated, your account will be completely closed until the specified period ends. This is a firm step and the most effective way to protect yourself when needed.
Gaming History Review
View your gaming history saved in your account at any time. How long you played, how much you deposited, and how much you withdrew — this information helps you make informed decisions.
24/7 Support
For any issues, cbje's support team is by your side around the clock. Get instant help via live chat or email [email protected] — support is available in both Bengali and English.
21+ Age Verification
cbje strictly prevents access by minors. Age verification is mandatory at registration. If you are concerned about an underage person you know, contact our support immediately.
Warning Signs of Problem Gaming
If you regularly experience any of the following, it may be a warning sign.
Watch for these signs
- You are depositing money beyond your budget and feeling regret.
- You keep playing in an attempt to recover money you have lost.
- You are spending more time on gaming than with family, friends, or work.
- You are hiding your gaming or lying about it.
- Your sleep, eating, or daily routine is being affected.
- You are turning to gaming to relieve stress or anxiety.
- You are playing with borrowed money or taking on debt to play.
Tips for Staying Safe
- Set a fixed budget before you play and stick to it.
- Do not think of gaming as a source of income — it is entertainment.
- Take regular breaks; do not play for long stretches at a time.
- Avoid playing while drinking alcohol or under mental stress.
- Do not get discouraged when you lose or overconfident when you win.
- Use the deposit limit and time-out features to protect yourself.
- Honestly share your gaming experience with people close to you.
- Do not hesitate to contact cbje support whenever you have a problem.
How to Use the Tools
After logging in to your cbje account, go to the Account Settings section to find the responsible gaming tools. From there you can directly set a deposit limit, activate a time-out, or apply for self-exclusion.
If you have any trouble with the settings or need further help, speak directly with a support agent via live chat. Our team is ready to help you 24 hours a day, 7 days a week.
Self-Exclusion
Self-exclusion is a permanent decision — once activated, it cannot be cancelled before the period ends. We take this tool seriously and process requests promptly.
Limit Changes
Reducing a deposit limit takes effect immediately. However, if you want to increase a limit, you will need to wait through a 48-hour cooling-off period — this is intentionally designed that way.
Need Help?
The cbje support team is always by your side:
- Live Chat — available 24/7
- [email protected]
- Support in Bengali and English
21+ Age Limit & Parental Protection
cbje strictly provides services only to those aged 21 and above. Protecting minors is our highest priority.
If you have teenagers at home, use parental control software to prevent their access to online gaming sites. Browser safe browsing modes or filtering services can also be helpful.
If you suspect that a minor is using your account, contact support immediately and request that the account be locked.
Advice for Parents
- Keep passwords out of reach of children.
- Activate parental controls on your devices.
- Have an open conversation with your child about the risks of online gaming.
- If you have any suspicions, let our support team know immediately.
Common Questions About Responsible Gaming
Enjoy Gaming in Control
At cbje, you get a safe environment, fast payments, and round-the-clock support.