cbje's answers to all questions are here

When you create an account at cbje for the first time, the welcome bonus is added automatically on your first deposit. You get a 100% bonus on your first deposit, up to ৳8,000. For example, if you deposit ৳1,000, you can start playing with ৳2,000 in total. The bonus is added instantly once your account verification is complete.

Each bonus has a specific expiry period, which is stated in the offer's terms and conditions. If the wagering requirement is not met before the bonus expires, both the bonus and any winnings earned from it will be forfeited. So it is important to read the terms carefully as soon as you receive a bonus.

A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. At cbje this rate is 15x and is calculated based only on the bonus amount — not on the deposited amount. For example, if you receive a ৳1,000 bonus, you can withdraw bonus winnings after placing ৳15,000 in bets.

Slot games generally count in full toward wagering. Live table games and sports betting may count partially or at a different rate. The specific bonus offer's terms clearly state what percentage each game contributes. If you are unsure, ask the support team.

Yes, cbje offers the option to cancel a bonus. If you want to withdraw directly without meeting the wagering requirement, let the support team know via live chat. Keep in mind that cancelling the bonus will also cancel any winnings earned from that bonus.

Yes, cbje takes responsible gaming seriously. You can set your own daily, weekly, or monthly deposit limit yourself. This feature is available in your account settings. Once a limit is set it takes effect immediately, and there is a waiting period before it can be increased.

There are some warning signs to keep in mind — such as repeatedly trying to chase lost money, being unable to control how much you bet, not being able to give time to family or work, and feeling uncomfortable about stopping. If you notice these signs, take a break and seek professional help.

No. cbje is for people aged 21 and above only. Age is verified at the time of registration and if a violation is found the account is closed immediately. Protecting minors is our highest priority.

Cooling-off means taking a break from your account for a period of time — this can range from a few days to a few weeks. Self-exclusion is longer-term — choosing this option deactivates your account completely for a set period. Both options can be activated through the support team.

In live dealer games, a trained dealer runs the game live from a studio and you join in real time via video streaming. From card dealing to roulette spins — everything is visible in real time. It gives you the experience of a real casino from home.

Each live table has its own betting limits and these vary by game. Generally there are various options ranging from tables with very affordable limits to high-limit VIP tables, so both new and experienced players can play within their own budget.

Yes, cbje's live casino is fully optimised for mobile browsers. With a good mobile data or Wi-Fi connection the streaming is very smooth. Even on a smaller screen, the table layout, betting buttons, and chat feature are clearly visible and easy to use.

Teen Patti is a popular South Asian three-card game where the player with the strongest hand wins. Andar Bahar is simpler — a card is placed and players bet on whether the matching card will land on "Andar" (left side) or "Bahar" (right side). You will find both games in the live section of cbje.

Log in to cbje, go to the deposit section, and select Nagad. Use "Send Money" from your Nagad app or menu to send to the Nagad number displayed. Once you submit the transaction ID, your balance is added quickly. The minimum deposit amount is ৳200.

At cbje the minimum deposit amount is ৳200 for all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. This limit is the same for everyone; there is no different limit for any method.

cbje itself does not charge any processing fee on deposits. However, your mobile banking provider (such as bKash or Nagad) may deduct their own send-money charge. That charge follows the respective service provider's rules and is not under cbje's control.

First wait a little while, as there can sometimes be a short delay due to network issues. If it still has not been added after a long time, contact cbje live chat with your transaction slip or ID. Our support team will verify and resolve it quickly.

Your OTP and mobile banking PIN are your most sensitive information. cbje or any genuine service will never ask for this information. If someone claims to be a cbje representative and asks for your OTP or PIN, understand that it is a fraud. Disconnect immediately and inform our support team.

Always access the site by typing cbje.lat correctly in your browser's address bar. Fake site URLs are often slightly different (such as cbj3.lat or cbjee.com). Do not click on suspicious links. The official site will always show HTTPS and a padlock icon. If in doubt, type the URL directly.

Use a strong password of at least 12 characters that combines uppercase and lowercase letters, numbers, and special characters. Keep a separate password just for cbje — if you use the same password on other sites, a single leak could put all your accounts at risk.

Yes. cbje uses SSL encryption technology, which keeps your personal information, payment data, and login details fully secure. If you see HTTPS and a padlock icon in your browser's address bar, the connection is safe.

If you see an unfamiliar login, an unauthorised transaction, or any other suspicious activity in your account, change your password immediately and notify us via cbje live chat or at [email protected]. Our security team will take swift action.