cbje's Privacy Policy
Your personal information is very important to us. This policy explains in detail how cbje collects, uses, and keeps your information secure.
This privacy policy has been last updated and applies to all users of the cbje website. By continuing to use the site, you are considered to have agreed to the terms of this policy.
Section 1 — Introduction & Applicability
Identity
cbje is an online casino and betting platform providing services to users in Bangladesh. By accessing our website cbje.lat and using our services, you accept the full terms of this privacy policy. This policy provides a transparent account of how your personal information is handled.
Scope of Applicability
This policy applies to all of the following individuals:
- All registered members of the cbje website
- Those who browse the site without registering
- Those who contact our customer support
- Those who participate in our promotional activities
Section 2 — Types & Methods of Data Collection
Information You Provide Directly
When you create an account on cbje or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification — for users aged 21+ only)
- Email address and contact details
- Account username and password
- Financial transaction details (via bKash, Nagad, Rocket, Upay, or bank transfer)
- Documents required for identity verification
Automatically Collected Information
When you access the site, certain technical information is collected automatically:
- IP address and device identification details
- Browser type, operating system, and language settings
- Time and date of site access, pages visited
- Referral URL and search terms
- Information collected via cookies and similar tracking technologies
- Gaming activity and transaction history
Information Received from Third Parties
In some cases we may receive information from trusted third parties, such as:
- Identity verification service providers
- Payment processors — bKash, Nagad, Rocket, Upay, and banking institutions
- Fraud prevention and security analysis services
- Affiliate partners (where applicable)
Section 3 — Purposes of Data Use
Service Operations
cbje uses the information you provide for the following purposes:
- Creating, managing, and securing accounts
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Managing the VIP program and rewards
- Providing customer support and resolving complaints
Security & Compliance
We use information to protect you and other users:
- Preventing fraud, deception, and unauthorized access
- Monitoring and enforcing responsible gaming practices
- Verifying age (ensuring 21+)
- Complying with Anti-Money Laundering (AML) rules
- Maintaining compliance with data protection laws and regulations
Service Improvement
We continuously analyze data to improve our platform. This includes monitoring site performance, enhancing user experience, introducing new games and features, and sending relevant promotional information. We never send marketing messages without your consent.
Section 4 — Cookies & Tracking Technologies
Types of Cookies
cbje uses various types of cookies that help improve your browsing experience:
- Essential Cookies: Essential for maintaining login status, ensuring security, and operating the site's core functionality.
- Functional Cookies: Used to remember your preferences, language, and other settings.
- Analytical Cookies: Collect data to monitor site usage and improve performance.
- Marketing Cookies: Used to display relevant advertisements and offers based on your interests.
Cookie Controls
You can accept or decline cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may prevent some site features from working correctly. Essential cookies must remain active to log in to cbje and complete transactions.
Section 5 — Data Disclosure & Sharing
Sharing Information with Third Parties
cbje does not sell your personal information. However, in certain circumstances we may share limited information with the following parties:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to complete financial transactions.
- Technology Service Providers: Providers of server hosting, software maintenance, and cybersecurity.
- Verification Services: Authorized services for identity and age verification.
- Legal Authorities: Relevant authorities in the case of a court order or legal obligation.
What We Do Not Do
cbje never does the following:
- Sell or rent your personal information to third parties
- Use your information for marketing purposes without your consent
- Share account details with unnecessary third parties
- Disclose your financial information to advertisers
Section 6 — Data Security Measures
Technical Security
cbje uses industry-standard security measures to keep your information safe:
- SSL (Secure Socket Layer) encryption — all data between your browser and our servers is encrypted
- Strong firewalls and intrusion detection systems
- Regular security audits and vulnerability testing
- Advanced encryption technology for storing sensitive information
- Two-Factor Authentication support
Organizational Security
Alongside technical measures, we also ensure data protection at an organizational level:
- Access to sensitive information is granted only to authorized staff
- Regular data protection training for all employees
- Data breach detection and response procedures
- Strict confidentiality agreements with third-party service providers
In the Event of a Security Breach
If a security breach occurs and your information is at risk, cbje will notify you as quickly as possible. We will advise affected users on the necessary protective measures to take and will act quickly to address the breach.
Section 7 — Data Retention & Deletion
Retention Period
cbje retains your information only for as long as necessary. Retention periods may vary for different types of information:
- All account information is retained for as long as the account remains active
- Financial transaction records are kept long-term in accordance with legal requirements
- Customer support communications are retained for a defined period
- Some information may be retained after account closure in accordance with applicable law
Data Deletion Requests
You may request the deletion of your personal information. However, immediate deletion may not always be possible in cases of legal obligations, ongoing investigations, or active transactions. For such requests, please contact our support team.
Section 8 — User Rights
Your Rights
As a cbje user, you have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right of Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that data processing be limited in certain circumstances.
- Right to Portability: The right to receive your information in a structured format.
- Right to Object: The right to object to the processing of your information for specific purposes.
- Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.
How to Exercise Your Rights
To exercise any of your rights, please contact our support team. We will respond to your request as quickly as possible after receiving it. We may request additional information to verify your identity.
Section 9 — Protection of Minors
Age Restriction
cbje strictly does not provide services to individuals under the age of 21. We actively enforce age verification measures. If we learn that information has been collected from a minor, we will immediately close that account and delete the associated information. If a parent suspects their child has registered on our site, please notify our support team immediately.
Section 10 — Policy Changes & Updates
Update Policy
cbje reserves the right to update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A notification will be displayed when you access the site
- The date of the latest update will be mentioned at the top of the page
If you continue using the site after the updated policy is published, you will be considered to have agreed to the new terms. However, for significant changes, we may seek your explicit consent.
Related Policies
Along with this privacy policy, please also read the following policies, which together form the complete legal framework of cbje:
- Terms & Conditions — Complete terms for using the platform
- Responsible Gaming — Safe gaming guidelines and support
- FAQ — Answers to frequently asked questions
Have a privacy question?
For any questions about this privacy policy or requests regarding your information, please contact our support team. We are available 24 hours a day, 7 days a week to assist you in Bengali and English.